🛍 Refund & Return Policy
At CandlesBouquet.in, we put love and care into every handmade bouquet to ensure it reaches you safely. However, if your product arrives damaged, we are here to help—with a strict replacement policy.
✅ Return Eligibility
- Returns are accepted only if the product is received in a damaged condition.
- To qualify for a replacement:
- You must record a 360° unboxing video.
- The video must be continuous and unedited, starting from the sealed package to the full product reveal.
- This is compulsory to validate your claim.
- Without the video, no return or replacement will be applicable.
💸 No Refund Policy
- We do not offer refunds under any situation.
- Only replacements are provided if the damage is proven with the required video.
📩 How to Request a Replacement
- Contact us within 24 hours of receiving your order.
- Send your order number and the full 360° unboxing video to us via Instagram DM at
👉 @candlesbouquet.in
