At CandlesBouquet.in, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following types of information when you use our website:
- Personal Details: Name, email address, phone number, and delivery address
- Order Information: Products ordered, payment method, and transaction details
- Technical Data: IP address, browser type, device type, and cookies
- Communication Data: Emails, messages, or customer service interactions
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide shipping and tracking updates
- Respond to your queries or support requests
- Improve our website, products, and user experience
- Send marketing emails (only if you opt-in)
- Comply with legal obligations
3. Sharing of Information
We do not sell or rent your personal information. We may share it only with:
- Shipping & Logistics Partners (e.g., Shiprocket, courier companies)
- Payment Gateways (e.g., Razorpay, Stripe, etc.)
- Marketing & Analytics Tools (to improve customer experience)
- Legal Authorities if required by law
4. Data Security
We implement industry-standard security practices to protect your data. While no system is 100% secure, we take every precaution to safeguard your personal information.
5. Your Rights
You have the right to:
- Access or update your personal information
- Request deletion of your data
- Opt-out of marketing communications at any time
To exercise any of these rights, Dm us @Candlesbouquet.in on Instagram
6. Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can modify your browser settings to disable cookies, but some site features may not work properly.
7. Third-Party Links
Our website may contain links to third-party sites (e.g., Instagram, shipping partners). We are not responsible for their privacy practices.
8. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”
10. Contact Us
If you have questions or concerns about this Privacy Policy:
📲 DM us on Instagram → @candlesbouquet.in