Refund and Returns Policy

🛍 Refund & Return Policy

At CandlesBouquet.in, we put love and care into every handmade bouquet to ensure it reaches you safely. However, if your product arrives damaged, we are here to help—with a strict replacement policy.

âś… Return Eligibility

  • Returns are accepted only if the product is received in a damaged condition.
  • To qualify for a replacement:
    • You must record a 360° unboxing video.
    • The video must be continuous and unedited, starting from the sealed package to the full product reveal.
    • This is compulsory to validate your claim.
  • Without the video, no return or replacement will be applicable.

đź’¸ No Refund Policy

  • We do not offer refunds under any situation.
  • Only replacements are provided if the damage is proven with the required video.

đź“© How to Request a Replacement

  • Contact us within 24 hours of receiving your order.
  • Send your order number and the full 360° unboxing video to us via Instagram DM at
    👉 @candlesbouquet.in

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